I can’t log into my Google Classroom or a Google Meet session, even though I am using Google Chrome as my browser.

First, check that you are logging into the correct email address. Bosco Tech is part of what is called the G-Suite for Education. For this to work properly, you need to be logged into Google Chrome using your Bosco Tech assigned @boscotech.net email account. A common mistake is to be initially logged into Chrome using a different email account and then switch to your Bosco Tech email. Chrome will still be logged into the non-Bosco Tech email address, even though you are viewing your Bosco Tech email account. Click here to view an infographic example. This may prevent you from accessing your school account.