Before discussing with technology teachers or one of the school counselors any perceived internet problems at home, students are encouraged to first run an internet speed test. This is easy to do: open the Google browser, type Internet Speed Test on the search line and press enter. The test will appear; follow the instructions. Ideally, you want to have internet speeds of at least 30Mbps for downloads and about half that for uploads.
If your internet access is slow, first make sure your computer is not wasting memory on unnecessary processes. Review the suggestions from the FAQ “The laptop I am using at home is older and doesn’t run very well. What should I do?” to clean up your computer’s memory.
Laptops are connected to the internet in one of two ways, either directly by a data (ethernet) cable or through wifi. You should determine if the wifi router you are using is slowing down your internet feed. This is easy enough. Turn off your laptop’s wifi connection (turn on “airplane mode”) and connect your laptop directly to your internet modem with an ethernet cable. Run the internet speed test. Then, disconnect the ethernet cable, turn your wifi back on and rerun the speed test. This is valuable information to know when trying to diagnose the cause of a slow internet connection.
Finally, contact your internet provider and ask them to remotely check the speed of the internet entering your home. If the numbers are poor, ask them how can that be improved. This may include upgrading your internet plan.